Testing Navigation for Websites

One of the most contentious issues in putting together a new website is deciding on the navigation. It is one of the areas where everybody is and “expert” or at least has an opinion. Sometimes it will be useful to test the assumptions with real people ie the users.

This article describes how to look for common problems with structure, words used, layout and usability.

It also recommends a set of tools that can help:

Menu structure:

Card sorting tools to test who thinks what belongs in what menu:
OptimalSort, UXSort, Usabilitest Card Sorting, UserZoom Card Sorting, UsabilityTools Card Sorting

Finding where people click on a test image:
Usabilla Visual Survey, Chalkmark

Plus advice on usability testing for live sites.


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